Welcome to Track Courier Shipping Agency (“we,” “our,” or “us”). By using our website https://trackcouriershippingagency.com, services, or engaging with us, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services. If you do not agree with these terms, please do not use our website or services.

1. Acceptance of Terms

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy. These terms apply to all visitors, users, and others who access or use our services.

2. Use of Our Services

• Eligibility: You must be at least 18 years old or the age of majority in your jurisdiction to use our services. By using our services, you represent and warrant that you meet these requirements.
• Account Responsibility: If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3. Ordering and Payments

• Orders: When you place an order through our website, you agree to provide accurate, current, and complete information. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, errors in product information, or issues with payment.
• Payments: All payments must be made through the payment methods available on our website. You agree to pay all charges incurred by you or on your behalf, including any applicable taxes, duties, or shipping fees.

4. Shipping and Delivery

• Shipping: We will make reasonable efforts to process and ship your orders in a timely manner. However, delivery dates are estimates and are not guaranteed. We are not responsible for any delays or damages incurred during shipping.
• Delivery Issues: If you experience any issues with your delivery, including damages or incorrect items, please contact us immediately. We will work with you to resolve the issue in accordance with our Returns and Refund Policy.

5. Returns and Refunds

• Returns: Our Returns and Refund Policy governs the return process for products purchased through our website. Please review the policy for details on eligibility, procedures, and any associated fees.
• Refunds: Refunds will be issued in accordance with our Returns and Refund Policy. Any refunds issued will be processed to the original payment method used for the purchase.

6. Intellectual Property

• Ownership: All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Track Courier Shipping Agency or its licensors and is protected by intellectual property laws.
• Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not copy, reproduce, distribute, or create derivative works from any content on our website without our prior written consent.

7. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Unauthorized Use: Use our website or services for any unlawful or unauthorized purpose, including attempting to gain unauthorized access to our systems or networks.
• Misrepresentation: Provide false or misleading information in connection with your use of our services.
• Interference: Interfere with or disrupt our website or servers, or attempt to disrupt the normal functioning of our services.

8. Limitation of Liability

To the fullest extent permitted by law, Track Courier Shipping Agency shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services. Our total liability for any claim arising out of or related to these Terms and Conditions shall not exceed the amount paid by you for the product or service giving rise to the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless Track Courier Shipping Agency and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses arising out of or related to your use of our website or services, or any violation of these Terms and Conditions.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of laws principles. Any disputes arising out of or related to these terms shall be resolved in the competent courts of the USA.

11. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on our website, and the updated terms will take effect immediately upon posting. Your continued use of our website or services following any changes constitutes your acceptance of the revised terms.